CANCELLATION POLICY
At Bare Ur Beauty Medical Spa Inc., we believe in honoring your time and beauty journey. Your appointment is reserved just for you, and we value the commitment you’ve made to prioritize your wellness.
Your Appointment, Your Time
When you schedule a service with us, you are reserving a dedicated time block with our expert practitioners. We understand that life happens—whether it’s an unexpected illness or emergency. However, honouring your financial responsibility for this reserved time ensures our team can continue providing exceptional care to all our valued clients.
24-Hour Courtesy for Changes or Cancellations
To accommodate all guests, we kindly ask for at least 24 hours’ notice for any changes or cancellations. If your appointment is on a Monday or the day after a holiday, please notify us by the close of business the day before. If you are sick, please respect the health & wellbeing of our staff and clients by staying home.
Late cancellations or missed appointments will incur the full service fee.
How to Adjust Your Appointment
If you need to make changes or cancel, please do so via your Jane account or contact us via phone or text at 519-861-2273. If it is outside of business hours, you are welcome to leave a voicemail. Please include your name, appointment date, time, and service.
*Please note: email cancellations are not accepted.
We appreciate your understanding and are truly grateful for your trust and support. Together, let’s continue to create beauty & wellness from the inside out.